Forum Discussion
Other party cannot always hear me
I joined T mobile to days back. I had about 5 calls including calls with T mobile customer service, every call I have been in had issue with the other person could not hear me part of the call. A...
I definitely understand wanting to get this working, there's no reason to stay if you can't make any calls. Did you check out our Solucionar problemas de audio en las llamadas | Asistencia de T-Mobile? If it's still not working, you'll probably want to contáctanos over Facebook or Twitter, to make sure our Experts can fix any account issues and escalate a ticket if necessary.
My husband and I are having this same problem. Both using Samsung S21. Whether we are home (wifi calling) or away (TMO network). Inconsistent timing/ location, but consistently bad. This morning we had to reconnect our call to each other 8 times in 13 minutes. It makes using voice unreliable which is unacceptable. I'm posting here hoping to read solutions.
