Forum Discussion
Phone not receiving calls, routing to voice message
My phone has been very consistently not able to receive incoming calls. I tried to call my number using both other Tmobile phone lines and my coworkers' who have different phone service. None of them...
You will need to call Support to have them look further into the issue. The only thing I would try first, is powering off your device for at least 5 minutes, which allows it to drop off of the network and refresh the connection when you power up your device.
