Forum Discussion
Pixel 6 No Connection
I have a factory unlocked Pixel 6 that I've setup on my t-mobile account three weeks ago. Since then it has been nothing but a nightmare as far as cellular coverage goes. Anytime I'm away from Wi-Fi and trying to connect to the cell towers it's a gamble (mostly a losing gamble) on if my phone will connect or not. I know it's not a coverage issue as my wife's iPhone will be right next to it and she has full coverage. I know it isn't a sim card issue as I am using an eSim. I've tried resetting the network settings a couple of times but that hasn't resolved the issue either. A little research has found that apparently this has been a common issue among the Pixel 6 community and T-Mobile. Has anyone found any other fixes that can bring stability to my phone's connection?
I have tried cycling multiple settings on and off and think I have found a solution. I turned Adaptive Connectivity off and the last 5 times I disconnected from my wifi my service has been up and ready
- gramps28Router Royalty
I’m using a Pixel 6 with a sim and I have no issues with connections dropping going from WIFI to cellular or vice versa.
- syaoranTransmission Titan
fireguy_6364 wrote:
wonder if its an issue with that phone and the esim? not sure if tossing a physical sim into the phone would mess up the esim side but that would rule out an issue with the esim/phone
Using a physical SIM and an eSIM on a Pixel is essentially a dual-SIM configuration that works just like a dual physical SIM device.
- fireguy_6364Modem Master
no i was meaning since they are currently running a ESIM if they tossed in a physical SIM from another TMO phone (for test purposes only)..would it end up messing anything up for the ESIM side when they remove the physical SIM.
- gandalf_the_whiNetwork Novice
Did anyone get any resolution on this? I have a physical sim in a pixel 6 pro. I have already had the phone replaced once for this issue, and the issue continues. Same for my wife's phone.
- magenta9720401Newbie Caller
I recently started having this issue. It's been a problem for the last couple of weeks, but it never was an issue for me the entire year prior while living in this same location. Now I have to be on Wifi at home, but even with Wifi calling, a lot of the time it will say there is no mobile data to connect to phone calls, sometimes it also happens in town. Not sure what's happening. Solar flare? Lol
- fireguy_6364Modem Master
unless your sim card is going funky..physical sim or esim?
- RenzokukenNetwork Novice
I'm surprised this is still going on. I had the pixel 6 at launch via T-Mobile and had the same issues as original post (won't connect automatically to network when I leave wifi) along with losing wifi even though I shouldn't have. Besides that and not having face unlock, I gave up after 3 months since the promised updates never fixed it and it started affecting my work with client calls ( I work from home). Switched to OnePlus, which isn't perfect, but at least I don't have to worry multiple times a day of losing network access.
Its frustrating because Google and TMobile provide zero help and point to the other party. I want to get pixel 7, but nervous based on previous experience and it looks like it isn't resolved.
- tyshoneNetwork Novice
I started experiencing the same issue. In addition to the low cell signal and failure to receive calls at times, I also experience constant Bluetooth disconnects and occasional times where the phone is warm to the touch. My wife and daughter have iPhone's and signal strength is not an issue for them. My warranty expires Nov 2022 so I have decided to send this in for repair. I'll keep you all posted on the outcome.
- Jess5077Network Novice
magenta9720401 wrote:
I recently started having this issue. It's been a problem for the last couple of weeks, but it never was an issue for me the entire year prior while living in this same location. Now I have to be on Wifi at home, but even with Wifi calling, a lot of the time it will say there is no mobile data to connect to phone calls, sometimes it also happens in town. Not sure what's happening. Solar flare? Lol
Same! My husband and I both have pixel 6 and he has service in our house but I don't . I notice when I turn off my wifi then it picks up service....this phone is garbage
- syaoranTransmission Titan
Jess5077 wrote:
magenta9720401 wrote:
I recently started having this issue. It's been a problem for the last couple of weeks, but it never was an issue for me the entire year prior while living in this same location. Now I have to be on Wifi at home, but even with Wifi calling, a lot of the time it will say there is no mobile data to connect to phone calls, sometimes it also happens in town. Not sure what's happening. Solar flare? Lol
Same! My husband and I both have pixel 6 and he has service in our house but I don't . I notice when I turn off my wifi then it picks up service....this phone is garbage
It's not the phone itself. It's the mess that Android 12 still is. These issues and others affect almost all Android devices running Android 12.
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