Forum Discussion
popup problem
Every half hour I get a popup message. It says "T-Mobile keeps stopping" and below that it has "App info" and "Close app" first one takes me to the app page where I can do a "force stop" (yes I tried that and it doesn't stop the popup) second option just closes the popup. Then it comes back a few minutes later. This is driving me nuts.
Things I’ve tried: restarted phone, deleted and reinstalled the app
I have a OnePlus Nord N200 5G
android version 11
Model DE2118
4 GB de RAM, 64 GB de ROM
used 64 GB storage and have 37.24GB left
Anyone know whats going on?
Just noticed I've used 64GB in storage and I have 64 GB of ROM, could this be it even though I have 37GB left in storage? Not tech savvy, which I'm sure is obvious!
Hank313 Make sure your phone has the latest updates and if that doesn't stop it then contact TMobile online or by phone. Stay in touch until it clears up. That's what I did. Someone else in this group did a hard reset and it didn't stop the popup.
We have 2 lines on our account my phone is good,, the 2nd line just started getting this message today on a Galaxy S20 FE 5G.
Has there been any resolution?
