Forum Discussion
RCS Universal Profile Issues
I recently tried google messages and i did not like it, i reverted back to samsung messages stock app and i can no longer get messages from samsung phone on t mobile network. It seems to be an RCS messaging issue please help i have swapped out sim and swapped out phone with a warranty and it still is not working.
I checked out our press release and it should be part of the default messaging app as long as your device supports RCS Universal Profile 1.0. If it's not working and you've cleared out the app cache/data and reset your device, definitely contáctanos over the phone or through Facebook/Twitter. One of our Experts will make sure your account is set up correctly and file a ticket as needed.
There's no croscarrier rcs like tmobile website says I switched back to samsung app and the only rcs working is between tmobile users it was available months ago but stop working I hope they fix it soon
sweetpeach wrote:
Actually, I’m using a Samsung Note 20 Ultra...so it hace work if you enable the features.😉
Do you have a digits line ( samsung watch)?
No, I have never used a digits line. Sorry, I didn't see your reply earlier, but I'm glad everything started to work for you! 😉
Turning off the watch plan from the watch fixed the trying to verify your phone number. Within 30 seconds of turning of the plan Google messages connected. After un-pairing my watch phone number to my cellphone number, after a few hours, Samsung messages blue dots started re-appearing. And cross-carrier RCS absolutely works. I have read receipts and typing indicators with Xfinity users I know and verified they are not using Google messages. Verizon just turned on UP on their S20 ULTRA phones with their latest update.
paulwalkin wrote:
Turning off the watch plan from the watch fixed the trying to verify your phone number. Within 30 seconds of turning of the plan Google messages connected. After un-pairing my watch phone number to my cellphone number, after a few hours, Samsung messages blue dots started re-appearing. And cross-carrier RCS absolutely works. I have read receipts and typing indicators with Xfinity users I know and verified they are not using Google messages. Verizon just turned on UP on their S20 ULTRA phones with their latest update.
You have t-mobile? And did you cancel the watch plan?
Yes, I have Tmobile. No because if you cancel, the watch balance will be due in full. They are working on a fix.
paulwalkin wrote:
Yes, I have Tmobile. No because if you cancel, the watch balance will be due in full. They are working on a fix.
So you paired back? Does she has to download Google messages can you explain the process just for Samsung messages app?
