Forum Discussion
any one else not receiving texts randomly
I am missing texts from random people (at&t. Tmobile, Verizon etc). The most recent is from an At&T android phone. I'll get texts and then randomly I won't get one text but then I'll get another 20m ...
As of September 28, 2023 I cannot receive emails-to-text or text -to-email via tmomail.net. All emails sent from tmomail.net have to message attched. Seems to be a change that T-Mobile made recently. Trying to get an answer from T-mobile support.
I have had this issue for years but it seems to of gotten much worse recently. I have several people who were texting just fine and all the sudden, I stop receiving texts. This is with several people across android/ios. Support always wants me to reset network settings and basic info. Last tech tried to walk me through resetting the messaging app and delete all data without warning me it would wipe out all messages. Not great service.
I just checked the usage page and these messages do not show on the tmobile network, so this is 100% a network issue and not a phone issue. Beyond angry with tmobile in general and the cookie cutter canned responses they give us. Then, once escalated I never hear back until I have to call in again and start the whole song and dance over again.
