Forum Discussion
Change Voicemail Provider on Samsung Galaxy S8
How can I change my voicemail provider from T-Mobile to a voicemail provider of my choice? I want to call my voicemail provider when I dial '1' or hit the voicemail button and NOT my T-Mobile Vo...
Thanks for the extra info on the error your getting when using VVM! I did some digging and can see that our Engineers have already identified the issue and are working on a permanent fix. The master ticket number for the issue is 19921872. We currently don't have an estimated time of when this is going to be resolved. As a consumer myself, I want to be able to use a service what I'm paying for. Once we have the issue taken care of, you can llámanos to see about prorating the charge for the days it was inaccessible.
First off, Visual Voicemail rarely works correctly anymore. As I posted before, I am constantly getting error messages that Visual Voicemail cannot sync to show me my voicemail messages and to check if I have a network connection. This happens constantly, whether I'm using WiFi or am using your network, and I am always within the city limits where T-Mobile has excellent signal strength. This is the most annoying thing for me at the moment because I pay for Visual Voicemail and IT DOESN'T WORK!
Second, I wish your voicemail service offered options such as sending a professional text message to callers who, specifically, have never called me before after they leave a message. That would be so great.
