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deeemster's avatar
deeemster
Newbie Caller
8 years ago

Headphone jack stopped working afyer update

Updated this morning and now headphone jack doesn't work.  Tried new headphones.  Powered off, restarted, tried safe mode.  Any suggestions?
realjb's avatar
realjb
Network Novice
3 years ago
tmo_chris wrote:

Oh wow! Okay, it must have been some weird SW glitch. We typically only recommend a master reset as a last resort but it sounds like it did the trick!

What is a SW glitch. I have a reVl+5g and nothing is in settings for headphones. Except for Google assistant. The phone doesn't register headphones.

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Updated this morning and now headphone jack doesn't work.  Tried new headphones.  Powered off, restarted, tried safe mode.  Any suggestions?

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Updated this morning and now headphone jack doesn't work.  Tried new headphones.  Powered off, restarted, tried safe mode.  Any suggestions?

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tmo_chris wrote:
\t
\t

Oh wow! Okay, it must have been some weird SW glitch. We typically only recommend a master reset as a last resort but it sounds like it did the trick!

\t
\t

What is a SW glitch. I have a reVl+5g and nothing is in settings for headphones. Except for Google assistant. The phone doesn't register headphones.

","body@stringLength":"452","rawBody":"
tmo_chris wrote:
\t
\t

Oh wow! Okay, it must have been some weird SW glitch. We typically only recommend a master reset as a last resort but it sounds like it did the trick!

\t
\t

What is a SW glitch. I have a reVl+5g and nothing is in settings for headphones. Except for Google assistant. The phone doesn't register headphones.

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I performed a factory reset and it fixed the issue. 

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