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TMsucks2430

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Joined 3 years ago

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Re: Trying to leave review for great customer service
Tmobile is the worst, surprised they still inbusiness today. Watch and see if a larger company doesnt buy them out, just to throw their name in the garbage where it belongs. Customer service is the worst, lazy, incompetent, usless people, probably all get fired after the merge...
11 months ago Place Coverage & Signal
156Views
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0Comments
Re: T Mobile Survey Scam
Tmobile is the worst carrier doing business today. I cant warn people enough. I cant imagine why anyone would start service with these crooks after reading all the negative reviews, but maybe its the curiosity, people cant believe a carrier could be this horrible, but they are. EVERYTHING is bad, from equipment provided, that is used and defective, to extremely poor service, static on phones, dropped calls, GPS doesnt work, and on and on, and the worst is the customer service. I mean the absolute bottom of the barel service. You cant ever reach anyone and if you do they make you feel like you are bothering them, which is funny considering you are only calling because of their lousy service. The most lazy, incompetent, just useless personnel. Test the reviews if you dont believe them, call them and act like you have service, and you will see the lousy treatment! In the history of cellphones tmobile is the absolute bottom of the barel, the hands down the worst!
11 months ago Place Accounts & Services
492Views
1like
0Comments
Re: List of Tmobile partners in Europe
ryanlamar wrote: Does anyone know where I can find a list of T-Mobile partners for reach country? I ask because I will be on a cruise line that has its own tower, and I plan to do manual connections to the correct T-Mobile partner towers when I am near the ship so I can avoid the usurious prices cruise ships charge when roaming on their towers. Why would you want to, tmobile sucks, worst carrier doing business today.
11 months ago Place Coverage & Signal
222Views
0likes
0Comments
Re: how to leave a good customer service review?
The sun shines on a dogs even some days….finally they got one right, but 1000 wrong and 1 right means nothing! Even incompetent people can one thing right from time to time….
11 months ago Place Coverage & Signal
31Views
0likes
0Comments
Re: Tmobile is the worst company doing business today
Whenever people ask the question, is that a good cell company to use, or is that a good bank to use, etc. Its never a good idea to inform someone, by responding, yes they are great, you should use them too. The only way to be able to accurately judge that question and give a proper answer, is by 2 standards. One, did you have any issues with that organization? And 2, how did the organization handle the issues you had. If both those answers are poorly, then it is NOT a good company to recommend. I have seen several people say i nebver had an issue, then they fail to mention they have been a customer for 3 months. And to add, i have seen that same person completely switch their view and say, of they are the worst, because something happened in the 4th month of service. Bottom line is, they are terrible. I was told NOT to join Tmobile but i didnt listen to family and friends. When i asked every one i know, none of them had Tmobile, they all had other companies. I went with TM anyway, and it was ONLY because of the special offer the crooks had. I regret making the switch ever since. i could give you tons of examples that would make you change your opinion. Ill just give you one that occurred recently, to show how incompetent they are as a business, and keep in mind this is the short version. I spoke to them on phone darn near 2 hours. At end of conversation i was given 2 dozen apologies and offered a free IPAD and watch phone. I accepted these 2 items, and i was instructed to sign online to commit to receiving them or the orders will be canceled and i will not be getting them. Once i learned that it would cost me $60 to activate the 2 items AND a monthly service fee, the obvious came to mind. You cant get your phones to work correctly, why would i want to pay for monthly service for any other devices. I did not sign for these 2 items, and the 2 orders were canceled and i never heard a word back from TM. So, i was offered these devices, to make up for what i had gone through, in other words, time and money wasted on my end, and when i decided these were not for me, order was canceled, but was i offered something else. I even informed the customer service what i would have liked, and i received no reply. Thats like being incompetent on top of already being incompetent. There are ONLY 2 kinds of customers at Tmobile. Those that have had issues and those that will have issues. Count your blessings you are the later and not the former, but believe me, its coming! I will leave you with final thought, something to add to make you understand how truly lousy Tmobile is, and how extremely poor their service is, the issues i have had since day one are not difficult requests on my end, such as me complaining i took a shuttle to the moon and couldnt get cell service. No, no, i am talking about complaining because the phone cant make calls, text messages fail, text attachments fail, GPS freezes phone and the only way to X out is reboot the phone. In 1 year i have been sent 6 new phones. Its very simple, its either the software, the hardware or the service company. After hours on phone with Samsung, i learned it was not a software or hardware issue, it is the service provider. Tmobile sucks something awful!
12 months ago Place Android
76Views
0likes
0Comments
Tmobile is the worst company doing business today
Tmobile is the worst company doing business today. Not just compared to other cell companies, actually compared to any other company out there today, they are the worst! They have the worst service. Your better off using 2 cans and a string than using their service. The worst customer service possible. The most ignorant people god ever put on the face of this earth. Even up to the top level executives, not one person knows what they are doing. I urge people to stay away from Tmobile. I don't care if they give you everything free, I would still run,! Do you know how bad a company has to be to make a customer leave them, even when it's free. Could you imagine walking into a car dealership and they say take one of our cars it's free, even the gas. And a customer says no thanks. If someone prefers to walk than drive your car. That's bad. We'll that's tmobile. Absolutely worst service, worst website, worst customer service, worst company!!
12 months ago Place Android
844Views
1like
5Comments
Re: Email customer service
wow Tmobile really sucks! I have used every carrier on the market, in 50 years and TM is the worst! The absolute worst service! The worst products! The worst customer service! Lousy service, lousy equipment and lousy assistance!
2 years ago Place Accounts & Services
4.5KViews
3likes
0Comments
Re: how to leave a good customer service review?
Tmobile is the worst! If i could go back one year i would never have joined them. Its easier to say what they do correct than what they do wrong, most of what i see is wrong! Lets see, the phones, issues, the billing, real screwed up, the customer service, wow, non existent, i could go on and on… cant even send in email support, have to call and spend 30 minutes, only to get to end of conversation and find out, oops i am not the person you needed, call back and get someone else and go through that all over again!!! Just terrible service!!!
2 years ago Place Coverage & Signal
38Views
1like
0Comments
Tmobile Absolutely Sucks
Maybe i can get lucky and someone will know the answer to my dilemma. Its really sad when customers have to resort to doing this to get an answer because the morons at the cell carrier place cant figure out how to help!!! The GPS doesnt work right on my phone. I have contacts saved like everyone. i scroll down my contact list, find the address in the contact, click on the balloon and then it says to click on start. Once i click start it tells me where i am going. Simple right, not with Tmobile. Ever since i switched to this lousy carrier, the GPS doesnt work. When i click on the balloon i get a message to try speaking it or something else. i asked Tmobile 5 different times, with 5 different employees and i got 5 different answers and NONE worked; because obviously they dont know what they are doing. Anyone ever have this issue before i leave Tmobile?
2 years ago Place Android
638Views
1like
4Comments
Re: Tmobile Worst Cell Company, Absolute Worst
Well I didn’t actually think you would have good advice if you work for Tmobile! Obviously they pulled up my account, and asked the 300 questions that they do and after 45 minutes it actually came down to me stating the problem. I open my saved contacts, scroll down to address in contacts, press Google maps and it should start showing me how to get to the address. Its pretty simple, doesn’t matter what kind of phone I am using or model, this should work with ANY phone. My phone is new though, which makes this even worse. I never had an issue finding addresses on phones that were 7 years old with Verizon, but as soon as I gave Tmobile I try 5 months ago, it works every other time.
2 years ago Place Coverage & Signal
118Views
0likes
0Comments

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Watch and see if a larger company doesnt buy them out, just to throw their name in the garbage where it belongs. Customer service is the worst, lazy, incompetent, usless people, probably all get fired after the merge... 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I cant warn people enough. I cant imagine why anyone would start service with these crooks after reading all the negative reviews, but maybe its the curiosity, people cant believe a carrier could be this horrible, but they are. EVERYTHING is bad, from equipment provided, that is used and defective, to extremely poor service, static on phones, dropped calls, GPS doesnt work, and on and on, and the worst is the customer service. I mean the absolute bottom of the barel service. You cant ever reach anyone and if you do they make you feel like you are bothering them, which is funny considering you are only calling because of their lousy service. The most lazy, incompetent, just useless personnel. Test the reviews if you dont believe them, call them and act like you have service, and you will see the lousy treatment! In the history of cellphones tmobile is the absolute bottom of the barel, the hands down the worst! 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I ask because I will be on a cruise line that has its own tower, and I plan to do manual connections to the correct T-Mobile partner towers when I am near the ship so I can avoid the usurious prices cruise ships charge when roaming on their towers. \t Why would you want to, tmobile sucks, worst carrier doing business today. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"442","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:27041":{"__typename":"Conversation","id":"conversation:27041","topic":{"__typename":"ForumTopicMessage","uid":27041},"lastPostingActivityTime":"2025-04-14T00:19:30.750-07:00","solved":true},"ForumReplyMessage:message:27111":{"__typename":"ForumReplyMessage","subject":"Re: how to leave a good customer service review?","conversation":{"__ref":"Conversation:conversation:27041"},"id":"message:27111","revisionNum":1,"uid":27111,"depth":1,"board":{"__ref":"Forum:board:coverage-signal"},"author":{"__ref":"User:user:128402"},"metrics":{"__typename":"MessageMetrics","views":31},"postTime":"2024-05-15T14:53:15.000-07:00","lastPublishTime":"2024-05-15T14:53:15.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" The sun shines on a dogs even some days….finally they got one right, but 1000 wrong and 1 right means nothing! Even incompetent people can one thing right from time to time…. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"181","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:110741":{"__typename":"Conversation","id":"conversation:110741","topic":{"__typename":"ForumTopicMessage","uid":110741},"lastPostingActivityTime":"2025-04-18T23:37:56.141-07:00","solved":false},"Forum:board:android":{"__typename":"Forum","id":"board:android","displayId":"android","nodeType":"board","conversationStyle":"FORUM","title":"Android","shortTitle":"Android","parent":{"__ref":"Category:category:devices"}},"ForumReplyMessage:message:110743":{"__typename":"ForumReplyMessage","subject":"Re: Tmobile is the worst company doing business today","conversation":{"__ref":"Conversation:conversation:110741"},"id":"message:110743","revisionNum":1,"uid":110743,"depth":1,"board":{"__ref":"Forum:board:android"},"author":{"__ref":"User:user:128402"},"metrics":{"__typename":"MessageMetrics","views":76},"postTime":"2024-04-24T13:27:56.000-07:00","lastPublishTime":"2024-04-24T13:27:56.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Whenever people ask the question, is that a good cell company to use, or is that a good bank to use, etc. Its never a good idea to inform someone, by responding, yes they are great, you should use them too. The only way to be able to accurately judge that question and give a proper answer, is by 2 standards. One, did you have any issues with that organization? And 2, how did the organization handle the issues you had. If both those answers are poorly, then it is NOT a good company to recommend. I have seen several people say i nebver had an issue, then they fail to mention they have been a customer for 3 months. And to add, i have seen that same person completely switch their view and say, of they are the worst, because something happened in the 4th month of service. Bottom line is, they are terrible. I was told NOT to join Tmobile but i didnt listen to family and friends. When i asked every one i know, none of them had Tmobile, they all had other companies. I went with TM anyway, and it was ONLY because of the special offer the crooks had. I regret making the switch ever since. i could give you tons of examples that would make you change your opinion. Ill just give you one that occurred recently, to show how incompetent they are as a business, and keep in mind this is the short version. I spoke to them on phone darn near 2 hours. At end of conversation i was given 2 dozen apologies and offered a free IPAD and watch phone. I accepted these 2 items, and i was instructed to sign online to commit to receiving them or the orders will be canceled and i will not be getting them. Once i learned that it would cost me $60 to activate the 2 items AND a monthly service fee, the obvious came to mind. You cant get your phones to work correctly, why would i want to pay for monthly service for any other devices. I did not sign for these 2 items, and the 2 orders were canceled and i never heard a word back from TM. So, i was offered these devices, to make up for what i had gone through, in other words, time and money wasted on my end, and when i decided these were not for me, order was canceled, but was i offered something else. I even informed the customer service what i would have liked, and i received no reply. Thats like being incompetent on top of already being incompetent. There are ONLY 2 kinds of customers at Tmobile. Those that have had issues and those that will have issues. Count your blessings you are the later and not the former, but believe me, its coming! I will leave you with final thought, something to add to make you understand how truly lousy Tmobile is, and how extremely poor their service is, the issues i have had since day one are not difficult requests on my end, such as me complaining i took a shuttle to the moon and couldnt get cell service. No, no, i am talking about complaining because the phone cant make calls, text messages fail, text attachments fail, GPS freezes phone and the only way to X out is reboot the phone. In 1 year i have been sent 6 new phones. Its very simple, its either the software, the hardware or the service company. After hours on phone with Samsung, i learned it was not a software or hardware issue, it is the service provider. Tmobile sucks something awful! ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"3249","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumTopicMessage:message:110741":{"__typename":"ForumTopicMessage","subject":"Tmobile is the worst company doing business today","conversation":{"__ref":"Conversation:conversation:110741"},"id":"message:110741","revisionNum":1,"uid":110741,"depth":0,"board":{"__ref":"Forum:board:android"},"author":{"__ref":"User:user:128402"},"metrics":{"__typename":"MessageMetrics","views":844},"postTime":"2024-04-24T08:00:31.000-07:00","lastPublishTime":"2024-04-24T08:00:31.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Tmobile is the worst company doing business today. Not just compared to other cell companies, actually compared to any other company out there today, they are the worst! They have the worst service. Your better off using 2 cans and a string than using their service. The worst customer service possible. The most ignorant people god ever put on the face of this earth. Even up to the top level executives, not one person knows what they are doing. I urge people to stay away from Tmobile. I don't care if they give you everything free, I would still run,! Do you know how bad a company has to be to make a customer leave them, even when it's free. Could you imagine walking into a car dealership and they say take one of our cars it's free, even the gas. And a customer says no thanks. If someone prefers to walk than drive your car. That's bad. We'll that's tmobile. Absolutely worst service, worst website, worst customer service, worst company!! ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"950","kudosSumWeight":1,"repliesCount":5,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:88310":{"__typename":"Conversation","id":"conversation:88310","topic":{"__typename":"ForumTopicMessage","uid":88310},"lastPostingActivityTime":"2025-03-08T12:30:59.615-08:00","solved":true},"ForumReplyMessage:message:88348":{"__typename":"ForumReplyMessage","subject":"Re: Email customer service","conversation":{"__ref":"Conversation:conversation:88310"},"id":"message:88348","revisionNum":1,"uid":88348,"depth":1,"board":{"__ref":"Forum:board:accounts-services"},"author":{"__ref":"User:user:128402"},"metrics":{"__typename":"MessageMetrics","views":4539},"postTime":"2024-04-11T09:22:40.000-07:00","lastPublishTime":"2024-04-11T09:22:40.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" wow Tmobile really sucks! I have used every carrier on the market, in 50 years and TM is the worst! The absolute worst service! The worst products! The worst customer service! Lousy service, lousy equipment and lousy assistance! ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"230","kudosSumWeight":3,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:27079":{"__typename":"ForumReplyMessage","subject":"Re: how to leave a good customer service review?","conversation":{"__ref":"Conversation:conversation:27041"},"id":"message:27079","revisionNum":1,"uid":27079,"depth":1,"board":{"__ref":"Forum:board:coverage-signal"},"author":{"__ref":"User:user:128402"},"metrics":{"__typename":"MessageMetrics","views":38},"postTime":"2024-01-14T11:02:32.000-08:00","lastPublishTime":"2024-01-14T11:02:32.000-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Tmobile is the worst! If i could go back one year i would never have joined them. Its easier to say what they do correct than what they do wrong, most of what i see is wrong! Lets see, the phones, issues, the billing, real screwed up, the customer service, wow, non existent, i could go on and on… cant even send in email support, have to call and spend 30 minutes, only to get to end of conversation and find out, oops i am not the person you needed, call back and get someone else and go through that all over again!!! Just terrible service!!! ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"557","kudosSumWeight":1,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:107319":{"__typename":"Conversation","id":"conversation:107319","topic":{"__typename":"ForumTopicMessage","uid":107319},"lastPostingActivityTime":"2024-08-27T08:01:06.000-07:00","solved":false},"ForumTopicMessage:message:107319":{"__typename":"ForumTopicMessage","subject":"Tmobile Absolutely Sucks","conversation":{"__ref":"Conversation:conversation:107319"},"id":"message:107319","revisionNum":1,"uid":107319,"depth":0,"board":{"__ref":"Forum:board:android"},"author":{"__ref":"User:user:128402"},"metrics":{"__typename":"MessageMetrics","views":638},"postTime":"2023-07-29T11:02:50.000-07:00","lastPublishTime":"2023-07-29T11:02:50.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Maybe i can get lucky and someone will know the answer to my dilemma. Its really sad when customers have to resort to doing this to get an answer because the morons at the cell carrier place cant figure out how to help!!! The GPS doesnt work right on my phone. I have contacts saved like everyone. i scroll down my contact list, find the address in the contact, click on the balloon and then it says to click on start. Once i click start it tells me where i am going. Simple right, not with Tmobile. Ever since i switched to this lousy carrier, the GPS doesnt work. When i click on the balloon i get a message to try speaking it or something else. i asked Tmobile 5 different times, with 5 different employees and i got 5 different answers and NONE worked; because obviously they dont know what they are doing. Anyone ever have this issue before i leave Tmobile? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"870","kudosSumWeight":1,"repliesCount":4,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:96903":{"__typename":"Conversation","id":"conversation:96903","topic":{"__typename":"ForumTopicMessage","uid":96903},"lastPostingActivityTime":"2024-06-03T15:08:30.000-07:00","solved":false},"ForumReplyMessage:message:96905":{"__typename":"ForumReplyMessage","subject":"Re: Tmobile Worst Cell Company, Absolute Worst","conversation":{"__ref":"Conversation:conversation:96903"},"id":"message:96905","revisionNum":1,"uid":96905,"depth":1,"board":{"__ref":"Forum:board:coverage-signal"},"author":{"__ref":"User:user:128402"},"metrics":{"__typename":"MessageMetrics","views":118},"postTime":"2023-07-06T15:25:03.000-07:00","lastPublishTime":"2023-07-06T15:25:03.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Well I didn’t actually think you would have good advice if you work for Tmobile! Obviously they pulled up my account, and asked the 300 questions that they do and after 45 minutes it actually came down to me stating the problem. I open my saved contacts, scroll down to address in contacts, press Google maps and it should start showing me how to get to the address. Its pretty simple, doesn’t matter what kind of phone I am using or model, this should work with ANY phone. My phone is new though, which makes this even worse. I never had an issue finding addresses on phones that were 7 years old with Verizon, but as soon as I gave Tmobile I try 5 months ago, it works every other time. 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