Tmobile Worst Cell Company, Absolute Worst

Well I didn't actually think you would have good advice if you work for Tmobile! Obviously they pulled up my account, and asked the 300 questions that they do and after 45 minutes it actually came down to me stating the problem. I open my saved contacts, scroll down to address in contacts, press Google maps and it should start showing me how to get to the address. Its pretty simple, doesn't matter what kind of phone I am using or model, this should work with ANY phone. My phone is new though, which makes this even worse. I never had an issue finding addresses on phones that were 7 years old with Verizon, but as soon as I gave Tmobile I try 5 months ago, it works every other time.