Forum Discussion
LG IMS has stopped
Could someone from T-Mobile support please respond to one of the questions about this topic with an update as to what we should to or when we can expect this to be fixed?
Hey everybody!
Great news!! LG was able to release new updates that fully resolve the recent "IMS stopped" pop up issues. The fix is pretty quick and can be found on our support site. Here is the link that you can follow to see how to install the needed updates. IMS de LG se detuvo | Asistencia de T-Mobile
In a few short clicks, those pesky popups will be a thing of the past.
Dadredd wrote:The fix for clearing the data will work but you must do this 1st.
1. Turn off Wi-Fi and Wi-Fi calling.
2. Put phone in Airplane mode .
3. Go to settings → Apps/notifications -> app info -> three dots -> Show System -> com-lge-ims-rcsprovider -> storage and clear data. Then go to Force Stop. Then go back and forth and clear the data at least 4 times. If you don't clear it this many times then the message will return once you take it out of Airplane mode.
Did the data clear without turning off Wi-Fi, though I'm guessing turning off Wi-Fi makes it easier to clear the data before the process restarts. Either way, I only had to clear the data once and it stopped failing.
