Forum Discussion
LG IMS has stopped
Could someone from T-Mobile support please respond to one of the questions about this topic with an update as to what we should to or when we can expect this to be fixed?
Hey everybody!
Great news!! LG was able to release new updates that fully resolve the recent "IMS stopped" pop up issues. The fix is pretty quick and can be found on our support site. Here is the link that you can follow to see how to install the needed updates. IMS de LG se detuvo | Asistencia de T-Mobile
In a few short clicks, those pesky popups will be a thing of the past.
So When the finally com up with a fix (Assuming they will)
How do we get the phones fixed? Wil they reboot automatically, will we get a message on phone, or do we have to keep coming to the forums like bums even though we pay for monthly service we are NOT receiving due to their goof ups.
I have an LG Velvet 5G and it started this glitch crap 2 days ago and it wont make any calls, or send text messages, but it will connect to internet. When I try to make a call it prompts me to enable Wi-Fi calling (Which I dont want ) Preferred Network is set to 5G On (5G/LTE/3G/2G)
I tried setting the Preferred Network to LTE/3G/2G and still doesnt work. I dont want a new phone I want to keep this one so I am hoping they dont start with the whole sales tactic of saying you can upgrade your phone.
T Mobile store represetatives are useless. All they do is get your phone and start tapping around then 10 min later say "We dont know what it is, have you thought about getting another phone we can give you xxx amount off of a new one" (UPSELL)
I know more about the phone than they do. They are just there to sell you stuff under the guise of "Helping". This phone glitching should not be happening.
I havent heard anything official from TMobile, seems like they are ignoring it hoping LG customers will just give up and go get another phone.
Well I will switch carriers on my unlocked device before I switch phones. I encourage others to switch carrier too if this is the case. FIX THE PROBLEM!
