Forum Discussion
New S24 Not Able To Send or Receive Texts
We just changed our plan to Go5GPlus which kicked in this past Saturday. Since then, I have been unable to send or receive text messages with my wife and 1 of my 2 kids (changed my phone from a Gs10 ...
Update: it's me, logged in as myself instead of my wife when I posted the original question. I hesitated pulling the factory reset until I exhausted all other options. We realized that the issue was not necessary on my gs24, but on the account with T-Mobile. My wife figured out that she couldn't text anybody not on an iphone from her iphone. Found a reddit thread that suggested activating family allowances on our account. We did, and it worked! No further issues. Such a simple fix after spending hours with T mobile trying to figure it out. Almost abandoned T-Mobile altogether in favor of another carrier...
Update: it's me, logged in as myself instead of my wife when I posted the original question. I hesitated pulling the factory reset until I exhausted all other options. We realized that the issue was not necessary on my gs24, but on the account with T-Mobile. My wife figured out that she couldn't text anybody not on an iphone from her iphone. Found a reddit thread that suggested activating family allowances on our account. We did, and it worked! No further issues. Such a simple fix after spending hours with T mobile trying to figure it out. Almost abandoned T-Mobile altogether in favor of another carrier...
