Forum Discussion
Outlook for Android stops sending/receiving emails
I have a Samsung Z Flip 3, running Android 12. I use Outlook for email, connecting to Office 365. Frequently, the app stops sending or receiving emails. I "fix" it by turning Airplane Mode on, the...
The issue has been resolved. Turns out Android puts Outlook to sleep (I think) when you have battery set to Optimized for the app. If you change the battery setting to Unrestricted, the problem goes away and the app works like it should. This may use additional battery but it's worth knowing my email client is working and I don't miss messages.
This may resolve similar issues with other apps.
