Forum Discussion

JC_Kirk's avatar
JC_Kirk
Roaming Rookie
Hace 2 años

S23 bricked - caution it may come back - here's how

This is an advisory to users out there who might have the same problem.

My new S23 purchased in Feb 2023 bricked in July 2023

  • No screen, no lights, no indicators
  • Bricked shortly after sending a text msg, was working fine until then
  • Phone has never been dropped or damaged in any way
  • Had 87% on the battery when it bricked
  • Tried all of the button combinations and waits available, no dice
  • Plugging it in to charge made no difference
  • T-Mobile took a while to reach, but arranged a replacement (refurbished)
  • Replacement would not be in for about a week
  • Took the phone off charge, removed SIM, and waited
  • Notified the refurbished phone was in six days later
  • Gathered up the paperwork, box, and phone
  • Pressed on button - and screen lighted up with “0 battery”
  • Held off taking the phone in for replacement, and put it on charger.
  • Once charged, the phone required three power/off/on cycles and self-initiated updates
  • But then came back and operated normally
  • I researched the S23 architecture (I’m an ms.e.e.) and behaviors
  • Conclusion:  if your S23 bricks so that it is unresponsive with no screen and lights - let it run down
  • Running down kicks it into a protection mode
  • When you get the screen come back with “0 battery”, plug in the charger
  • After charging turn it on
  • The S23 the auto reloads a new copy of the OS and updates accordingly
  • It will take a few minutes due to the update

It’s been running two weeks now and no problems, so I cancelled replacement.

  • Thanks so much for posting this. Had the exact same issue. T-Mobile store couldn't get my phone to work either, so they ordered me a replacement. A few days later, after reading this and before collecting the replacement phone, I tried pressing the power button and it lit up with 0% charge. Plugged it in to charge and it's now working. Didn't even have to wait for the OS to copy/update. It just worked again.

     

    Would be curious as to WHY this happened though.

  • The same thing happened to me - my phone randomly died with a full battery and no drop, was unresponsive to any button press combinations. A day later when it ran out of battery I was able to charge it and it behaved normally again.