Forum Discussion
S23 bricked - caution it may come back - here's how
This is an advisory to users out there who might have the same problem.
My new S23 purchased in Feb 2023 bricked in July 2023
- No screen, no lights, no indicators
- Bricked shortly after sending a text msg, was working fine until then
- Phone has never been dropped or damaged in any way
- Had 87% on the battery when it bricked
- Tried all of the button combinations and waits available, no dice
- Plugging it in to charge made no difference
- T-Mobile took a while to reach, but arranged a replacement (refurbished)
- Replacement would not be in for about a week
- Took the phone off charge, removed SIM, and waited
- Notified the refurbished phone was in six days later
- Gathered up the paperwork, box, and phone
- Pressed on button - and screen lighted up with “0 battery”
- Held off taking the phone in for replacement, and put it on charger.
- Once charged, the phone required three power/off/on cycles and self-initiated updates
- But then came back and operated normally
- I researched the S23 architecture (I’m an ms.e.e.) and behaviors
- Conclusion: if your S23 bricks so that it is unresponsive with no screen and lights - let it run down
- Running down kicks it into a protection mode
- When you get the screen come back with “0 battery”, plug in the charger
- After charging turn it on
- The S23 the auto reloads a new copy of the OS and updates accordingly
- It will take a few minutes due to the update
It’s been running two weeks now and no problems, so I cancelled replacement.
- wormwood2020Newbie Caller
Thanks so much for posting this. Had the exact same issue. T-Mobile store couldn't get my phone to work either, so they ordered me a replacement. A few days later, after reading this and before collecting the replacement phone, I tried pressing the power button and it lit up with 0% charge. Plugged it in to charge and it's now working. Didn't even have to wait for the OS to copy/update. It just worked again.
Would be curious as to WHY this happened though.
- EvilAntNewbie Caller
This worked perfectly. Thank you!!!
- yaelkirkNewbie Caller
The same thing happened to me - my phone randomly died with a full battery and no drop, was unresponsive to any button press combinations. A day later when it ran out of battery I was able to charge it and it behaved normally again.
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