Forum Discussion

Trash_service's avatar
Trash_service
Network Novice
Hace 12 meses

support here is crap

I've been trying to get support forb2 days with this slow internet, I just moved and thought I'd try tmobile, yet I had spectrum which I'm realizing now is superb compared to this junk. I had Dianne read my comments for 10 minutes From tmobile support but she's or he is just like the rest of the lazy bums. It's sad small companies aren't trying to do anything for customers anymore, I just want to cancel now. 

  • Its often that it takes 15-20 min, especially for first response.   Queue?

  • syaoran's avatar
    syaoran
    Transmission Titan

    Did you even give them a chance to respond?  Looking into  things can take time before a person can respond with some questions.  

  • formercanuck's avatar
    formercanuck
    Spectrum Specialist

    Its often that it takes 15-20 min, especially for first response.   Queue?