Forum Discussion
S23 Ultra Texts Not Receiving
After a few hours receiving text messages on my S23 start to slow down and eventually completely stop . Restarting my phone only helps for a few hours until the problem reoccurs. I've tried reinstalling Google Messages, singing up for the Beta, resetting the network settings, disabling wifi, etc.
I have not tried a master reset yet.
I noticed a similar thread regarding an S23 Ultra on a competing carrier’s community site.
Has anyone seen similar issues with the S23? I hate to return it.
Did you use SmartSwitch to import your settings and apps from your old device? I have had an s23 Ultra since a week before launch. It has been nothing short of lightning fast. Are you using Samsung Messages or Google Messages? I have been using Google Messages and haven't had any issues with sending or receiving SMS and MMS messages. I do have chat disabled though. SmartSwitch copying over apps from older devices causes issues. Factory reset your device if you used SmartSwitch to import anything and set it up without copying any backups.
- syaoranTransmission Titan
Never use Smartswitch when changing devices! It will always cause you unexpected issues.
- HarihoudiniNewbie Caller
Jnyer27 wrote:
Mine just stopped working with RCS , status connecting with google messages. I want to clarify with a T-Mobile branded s23 I don't believe RCS is passing through Google Jibe servers but T-Mobile's. I'm really not happy with the basics on this device including voicemail and unreliable messaging compared to my pixel 7 pro.
I have the exact same issue. moved over from OnePlus 9 to S23+. I had to turn off chat features otherwise other folks with Android are complaining i show as offline. I just switched over the weekend and it didn't work from the getgo. I didn't notice till people told me i'm showing as offline.
I think it might be the phone switch app that may have caused issues. - Jnyer27Newbie Caller
Mine just stopped working with RCS , status connecting with google messages. I want to clarify with a T-Mobile branded s23 I don't believe RCS is passing through Google Jibe servers but T-Mobile's. I'm really not happy with the basics on this device including voicemail and unreliable messaging compared to my pixel 7 pro.
- syaoranTransmission Titan
There might be an update available for your device. If it isn't, it should be so.e time over the next week or two. Also check for updates for Samsung Messages in the Galaxy Store as well.
- syaoranTransmission Titan
Krimzonbladez wrote:
I just purchased the s23 ultra. I am unable to receive texts from Apple users and 2 step verification. I can receive them from android users however. I spent 3 hrs on the phone with the phone company to no avail. I did find that my use premium text messaging had no available apps in it and I'm unable to add or select anything there. If anyone has ideas.
I've also exchange the one I bought with a brand new one a with the same result. I've reset network settings and factory reset the phone.
What texting app are you using? I have no issues using Google Messages with chat disabled. I got replies from 2 different people, one of which is on Verizon using an iPhone before replying.
- KrimzonbladezNetwork Novice
I just purchased the s23 ultra. I am unable to receive texts from Apple users and 2 step verification. I can receive them from android users however. I spent 3 hrs on the phone with the phone company to no avail. I did find that my use premium text messaging had no available apps in it and I'm unable to add or select anything there. If anyone has ideas.
I've also exchange the one I bought with a brand new one a with the same result. I've reset network settings and factory reset the phone.
- fireguy_6364Modem Master
Googles all i have ran on my last 4 devices..havent ran into any real issues that i can think of.
- syaoranTransmission Titan
fireguy_6364 wrote:
you dont run RCS through messenger? i just turn off the read reports..if and when i decide to read a text and then eventually reply is my business not theirs lol.
Nope. It doesn't add anything I care about. SMS and MMS is still more reliable right now. Especially with Google tinkering with how RCS works currently.
- fireguy_6364Modem Master
you dont run RCS through messenger? i just turn off the read reports..if and when i decide to read a text and then eventually reply is my business not theirs lol.
- syaoranTransmission Titan
fireguy_6364 wrote:
yeah pretty much every device release has some kind of random bugs or issues that no one noticed during testing or it wasnt a large enough issue to hold things back.
you running into the same thing with MMS?
I have no issues with MMS. I have sent quite a few over the past week and a half because of the awesome pictures this thing takes. It does have a bit of a learning curve with the camera though. I have chat disabled though in Google Messages.
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