Forum Discussion
Samsung A71 5G Network Issues
So I bought a new samsung a71 5g from the tmobile store almost 2 weeks ago. Love the phone overall but the signal is getting me under 3mbps download and maybe 5mbps upload speeds in places by old pho...
From what I hear, there are some issues with some of the new 5G phones. Have you tried setting it in 4G/LTE preferred mode? Just to see what happens.
Same issue as everyone else. My service is horrible with this phone. They even ordered a new phone and replaced it. Even after the last software update its still not working.
They say there are no known problems like this for galaxy A71 5G but now that i searched to see if there was, it seems like everyone has the same problem. With my first phone I factory reset it. It didn't help so they ordered a new phone to replace that one and they kept saying it was probably a software defect.
It seems to me like everyone who has bought galaxy A71 5G has the same problem and if Samsung can't fix it, I dont know why they don't just recall the device. When my phone hits 5G with 1 or 2 bars, the service completely stops working and then the entire service just drops and i have to restart my phone.
I cant even get online because if I do, I know the whole service will drop again. They need to fix this. It is ridiculous.
