Forum Discussion
T mobile disconnect service after telling me everything was fine
Hello I was told by a representative name Cherry v. that my services would not be interrupted . guess what my services are interrupted. I am disabled vet i receive a check. once a month been with T mobile customer for 12 years . I can pay when I recieve my check I owe $600 . T mobile stated someone will call me in 24 hours no one never called I go take my medicine. check on my phone it's disconnected.
l also have the chat information
This is primarily a peer help public forum for customers to seek help from other customers. $600 owed might have triggered some sort of automatic suspension. Reach out to the T-Force Team (tier 2 from the start) by sending a DM (must be a DM) to T-Mobile on Facebook or Twitter.
