Forum Discussion
Text to Email stopped working - October
I use text to email occasionally. I saw a couple old threads about people having issues (no solutions) but they were old and I have been able to successfully use t2e for years. It last worked in mid ...
I'm also having this issue. Seems to have started on or about September 28th. I'm IT support at my job and got a ticket in from a user saying all of a sudden her text to email emails are coming in to her work email as blank attachments. Tested it with my personal cellphone and same issue. Testing it from my Verizon work cellphone and don't have the issue.
In the message trace in our Cisco Email Security Appliance it contains these lines:
"Message is unscannable due to RFC Violation. Reason: the start boundary claimed in the Content-Type header was never found.
Message is unscannable due to RFC Violation. Reason: A message claimed to be a multipart, but no subparts were found."
User's phone is an iPhone, mine is an Android, so it's not limited to one operating system. Seems T-Mobile updated something on their end that broke text to email functionality.
