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JLMP1681's avatar
JLMP1681
Network Novice
Hace 3 años

TMOBILE UPGRADE - Phone Now Doesn't Work

4 days ago I clicked on the TMobile upgrade on my phone and that was the biggest mistake. 2 days after the upgrade, my phone (S7) turned off and restarted itself. I know my phone is old but it had been working perfectly before that.

Today as I was listening to music, my phone turned off by itself and completely died. Tried to reset to no avail. Has this happened to anyone?  This sucks cause I was looking to trade in for a rebate on a new phone and now I can't do this. 

Ayuda.

  • syaoran's avatar
    syaoran
    Transmission Titan

    Contrary to popular belief for more than a decade now.  Carriers do not employ or have software development or firmware development teams for devices.  The apps are contracted out to third parties and all updates come from the manufacturer.