When will T-Mobile convert their RCS platform to the Jibe Platform (Google) for RCS?

It's the world my guy not just us we are talking about. Google Messages forum if you can find the threads. The old design makes problems easily identifiable. Doesn't matter what server you connect to people who use Samsung devices in the past few months have seen drops to their RCS. It's more noticeable if they are in group chats. S24 uses Jibe and I have been dropped quite a few times randomly from my family chat. Thought it was a Google messages bug and reported with logs on Google forums and went down the rabbit hole. The the article was written you see because of a select few in those threads told them about it. It is poorly written I do admit. 

Por ejemplo:

tidbits wrote:

xenon2000 wrote:

tidbits wrote:

Might not even be a T-Mobile or Google issue. Happens to Samsung messaging app, Googles, Messaging app. It doesn't matter of location or which servers.  

https://www.sammobile.com/news/rcs-messages-not-working-properly-for-some-galaxy-phone-users/

 

No technology works 100% of the time, sure. But there is a real issue affecting a ton of T-mobile Samsung phones for the unstable T-mobile RCS with Google Messages that doesn't affect Samsung Messages. It doesn't take much research to see how widespread this issue is. 

It’s disappointing that it’s been months since Fall 2023 that T-mobile said they were switching and yet so many phones are still using the T-mobile RCS on the 2024.03.08 version of Google Messages.

Google could do the switch right now if they wanted to. There is no agreement for carriers to use Googles app for x years. It's literally a flag only Google can change. 

All messages apps are affected for some reason. This includes Google Messages. There are regions that only use Jibe and they have this problem listed below. 

"Others also contributed their observations that the people whose chats they find constantly switching between RCS and conventional SMS have Samsung devices. It's unclear what may be causing this, as there's little guidance on the matter from Google or Samsung."

There is a widespread issue with the Google Messages app using the T-mobile RCS on many Samsung devices. People with Google Messages using Jibe instead of T-Mobile RCS report no issues on their Samsung device. T-Mobile said months ago they are switching to Jibe for Google Messages app, but so far many people report that still hasn't happened. My Locked T-mobile S22 with the March firmware and March Google Messages is still using T-Mobile RCS. So this thread is trying to ask T-mobile why the switch hasn't happened yet.

xenon2000 wrote:

tidbits wrote:

Might not even be a T-Mobile or Google issue. Happens to Samsung messaging app, Googles, Messaging app. It doesn't matter of location or which servers.  

https://www.sammobile.com/news/rcs-messages-not-working-properly-for-some-galaxy-phone-users/

 

No technology works 100% of the time, sure. But there is a real issue affecting a ton of T-mobile Samsung phones for the unstable T-mobile RCS with Google Messages that doesn't affect Samsung Messages. It doesn't take much research to see how widespread this issue is. 

It’s disappointing that it’s been months since Fall 2023 that T-mobile said they were switching and yet so many phones are still using the T-mobile RCS on the 2024.03.08 version of Google Messages.

Google could do the switch right now if they wanted to. There is no agreement for carriers to use Googles app for x years. It's literally a flag only Google can change. 

All messages apps are affected for some reason. This includes Google Messages. There are regions that only use Jibe and they have this problem listed below. 

"Others also contributed their observations that the people whose chats they find constantly switching between RCS and conventional SMS have Samsung devices. It's unclear what may be causing this, as there's little guidance on the matter from Google or Samsung."

Here is some good insight on how to figure out if you are using a problematic version of Google Messages. Quote below taken from the link below.

“

You could have other messaging issues on Samsung Messages too, but we are talking about Samsung switching over their default messaging app to Google Messages (samsung_dynamic) version of that app.

Here is some more info that may help some people at least understand the figure out what combination of phone ROM and Messaging app is affected. Basically, around the start of the S22, Samsung decided they wanted to stop using their Samsung Messages app and start using Google Messages for the stock messaging app on Samsung phones. On the T-Mobile official Samsung phone ROM, they've taken the Google Messages app, and coded it to use the less stable RCS Services from T-Mobile instead of the more stable Googles RCS Services.

There are a few different combinations of phone ROMs and Messaging apps at play that will give different experiences here:

• Unlocked Samsung ROM on T-Mobile using unaltered Google Messages (uses the stable Google RCS provided by Jibe)

• Unlocked Samsung ROM on T-Mobile using Samsung Messages (uses the stable Google RCS provided by Jibe)

• Locked T-Mobile ROM on T-Mobile using the samsung_dynamic version of Google Messages (uses inestable Google RCS provided by T-Mobile)

• Locked T-Mobile ROM on T-Mobile using Samsung Messages (uses the stable Google RCS provided by Jibe)

Samsung/T-Mobile have coded the Google Messages (samsung_dynamic) version of the app to using T-Mobiles RCS Services. The others still use Googles RCS Services (Jibe).

If you want to see what RCS services you are connecting to: Open Google Messages, profile, message settings, RCS chats, scroll to the bottom. If it says RCS provided by T-Mobile, that's the problem RCS services. If it says RCS from Google provided by Jibe, this is the stable one.

If you want to see what version of the Google Messages you are using (if you aren't running Samsung Messages): Open Google Messages, profile, message settings, About terms and privacy. If you have the version of Google Messages that's been alerted by T-Mobile/Samsung to use RCS services from T-Mobile, you should see the "samsung_dynamic" in the version info.

”

https://www.reddit.com/r/UniversalProfile/comments/158n51f/raising_awareness_for_tmobiles_samsung_rcs/

tidbits wrote:

Might not even be a T-Mobile or Google issue. Happens to Samsung messaging app, Googles, Messaging app. It doesn't matter of location or which servers.  

https://www.sammobile.com/news/rcs-messages-not-working-properly-for-some-galaxy-phone-users/

No technology works 100% of the time, sure. But there is a real issue affecting a ton of T-mobile Samsung phones for the unstable T-mobile RCS with Google Messages that doesn't affect Samsung Messages. It doesn't take much research to see how widespread this issue is. 

It’s disappointing that it’s been months since Fall 2023 that T-mobile said they were switching and yet so many phones are still using the T-mobile RCS on the 2024.03.08 version of Google Messages.

Might not even be a T-Mobile or Google issue. Happens to Samsung messaging app, Googles, Messaging app. It doesn't matter of location or which servers.  

https://www.sammobile.com/news/rcs-messages-not-working-properly-for-some-galaxy-phone-users/

I have a locked T-mobile S22 base and even with the latest Google Messages apps (2024.03.08) "messages.android_20240308_01_RC03.phone_samsung_dynamic" , I still have RCS issues where I will either not received RCS messages or it will not send RCS messages. Yet if I switch to Samsung Messages, RCS works perfectly and instantly. 
 

I am tired of not having a working Google Messages app as I really do not like the organization and display of the Samsung Messages app. Yet it's been years and it's still not fixed. I was really hoping that the information from T-mobile months ago meant that the new firmware or app updates would solve this and I would be using the Jibe servers for RCS on Google Messages. Still hasn't happened.

Gauser wrote:

ToniH wrote:

We bought our Galaxy S23 phones in Dec when we moved to T-mobile and our RCS still shows "provides by T-Mobile" and we continue to have random issues. I've found that uninstalling the Google Messages update and reinstalling it helps some. T-Mobile needs to hurry up and fix it on all newer phones. All their older phones go through Jibe so I'm not sure why this is so hard for them. 

I have a S22 on a corporate account.   I am still showing RCS provided by T-Mobile (not jibe).  I have issues time to time in not receiving pictures in messages, whether with a single user using  RCS chat or via MMS on group threads some with iphones.   Other times group text replies to me with several users are received out of order.   Not sure why this happens  but I don't recall it happening with Google Messages when account was with AT&T and using a S20FE.  

I have been looking for this switch to Jibe and if it might improve the overall experience.  Very frustrating they posted this news on X but have not followed up with any clarifications or made the switch to jibe on my modern device. 

It makes me wonder if the RCS difference might be related to corporate/business acxoumds versus non-business accounts.

ToniH wrote:

We bought our Galaxy S23 phones in Dec when we moved to T-mobile and our RCS still shows "provides by T-Mobile" and we continue to have random issues. I've found that uninstalling the Google Messages update and reinstalling it helps some. T-Mobile needs to hurry up and fix it on all newer phones. All their older phones go through Jibe so I'm not sure why this is so hard for them. 

I have a S22 on a corporate account.   I am still showing RCS provided by T-Mobile (not jibe).  I have issues time to time in not receiving pictures in messages, whether with a single user using  RCS chat or via MMS on group threads some with iphones.   Other times group text replies to me with several users are received out of order.   Not sure why this happens  but I don't recall it happening with Google Messages when account was with AT&T and using a S20FE.  

I have been looking for this switch to Jibe and if it might improve the overall experience.  Very frustrating they posted this news on X but have not followed up with any clarifications or made the switch to jibe on my modern device. 

ToniH wrote:

We bought our Galaxy S23 phones in Dec when we moved to T-mobile and our RCS still shows "provides by T-Mobile" and we continue to have random issues. I've found that uninstalling the Google Messages update and reinstalling it helps some. T-Mobile needs to hurry up and fix it on all newer phones. All their older phones go through Jibe so I'm not sure why this is so hard for them. 

No issues with my s23 Ultra and RCS.  Mine hasn't showed the provider in a while but before it stopped showing the provider, it was Jibe.  Again, no issues with texting here.