Forum Discussion
why do Securus calls not come through?
I have lately been having problems receiving calls from a jail using Securus. I do not receive calls at all the call doesn't come though it won't even ring. The Securus account has funds and is able ...
POSSIBLE SOLUTION: Open the TMobile Spam Shield - and look for the number and make sure it is set to "allow." I had never had it loaded but the number was marked as prison/jail by the app.
Hoping it works - i haven’t been able to answer anything.
