Forum Discussion
why do Securus calls not come through?
I have lately been having problems receiving calls from a jail using Securus. I do not receive calls at all the call doesn't come though it won't even ring. The Securus account has funds and is able ...
You have already tried turning off all blocking features and resetting family allowances, but the issue persists. The next step would be to contact your phone carrier's customer service again and explain the problem. They may need to look into the issue further and possibly escalate it to their technical support team to resolve the issue.
