User Profile
justinsmith23
Network Novice
Joined 2 years ago
User Widgets
Contribuciones
Re: why do Securus calls not come through?
You have already tried turning off all blocking features and resetting family allowances, but the issue persists. The next step would be to contact your phone carrier's customer service again and explain the problem. They may need to look into the issue further and possibly escalate it to their technical support team to resolve the issue.98Visto0likes0ComentariosRe: Galaxy S20 ported from Verizon does not get 5G from T-Mobile
The user's Samsung Galaxy S20 FE from Verizon rarely gets a T-Mobile 5G signal, while family members with new iPhones from T-Mobile do. T-Mobile customer service said this is because the phone is "older" and may not have the technology to receive all of T-Mobile's 5G spectrum. The user is frustrated that they were not informed of this when they moved their 6-line account to T-Mobile.21Visto0likes0Comentarios