Forum Discussion
Help Diagnose Iphone SE
My iPhone SE is frequently losing signal and not connecting to the internet. Calls are dropped sporadically and can't access email or 611 for T-Mobile support, but another phone on the same family plan has no problems. The phone is up to date on all updates. What can I do so it doesn't happen again or what can fixed so it stops happening in a timely manner?
Call or go to a Tmobile store and ask for a new sim.
- gramps28Router Royalty
What generation is the SE? If it's the first that phone looks to be missing the newer bands Tmobile uses now.
- Angel_Luis_NievNetwork Novice
I’m not much of a tech person, all I know is that it’s a newer SE
- gramps28Router Royalty
Try taking the sim out of your phone and put it in the phone that has no issue if you can to see if it's a sim card issue.
- Angel_Luis_NievNetwork Novice
Will see if that helps and update, thank you!
- Angel_Luis_NievNetwork Novice
gramps28 wrote:
Try taking the sim out of your phone and put it in the phone that has no issue if you can to see if it's a sim card issue.
It did the same thing to the new phone so it looks to be the SIM card is the problem. Any recommendations?
- gramps28Router Royalty
Call or go to a Tmobile store and ask for a new sim.
- denise341960Network Novice
My iphone keyboard will not let me use the p or the zero when typing a message. I have tried to reset the keyboard and turning the phone off and on, do anyone know how to fix this?
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