Forum Discussion

grace98's avatar
grace98
Network Novice
Hace 4 meses

If I want to join a family plan, does the account holder need to be present in person?

If I want to join my friend's family plan, but we're in different states, is that possible?
plan para familias
ayuda
t-mobile
  • syaoran's avatar
    syaoran
    Hace 4 meses
    grace98 wrote:

    Thanks,  but who needs to call T mobile support, me or the account holder?

    You and the account holder because you have to allow them to take your line and they have to agree to take it from you.  If you are a prepaid user going to postpaid, you will need a new SIM.

syaoran's avatar
syaoran
Transmission Titan
Hace 4 meses
grace98 wrote:

Thanks,  but who needs to call T mobile support, me or the account holder?

You and the account holder because you have to allow them to take your line and they have to agree to take it from you.  If you are a prepaid user going to postpaid, you will need a new SIM.