Forum Discussion
iPhone wil not send an RCS message after updating to iOS 18
After iOS 18 was made available, I had downloaded the update on my iPhone 13 Pro Max. I was anticipating trying out the RCS messaging feature, I discovered right away that it isn’t allowing rcs mess...
Brandonmag35 wrote:
fuzzy wrote:
After iOS 18 was made available, I had downloaded the update on my iPhone 13 Pro Max. I was anticipating trying out the RCS messaging feature, I discovered right away that it isn’t allowing rcs messages to be sent or received.
in order to try to resolve the issue I went and searched for solutions. I have tried, restarting the phone, toggling on and off airplane mode, and resetting network settings. NONE of these solutions worked. last thing I did was I checked for a carrier updated and it is up to date. I further checked the IMS status and it shows that only voice and sms is allowed, and RCS is missing. knowing that is under E-SIM, I knew it had to do with T-mobile.
I have called T-Mobile customer care 3 times. the first call, they weren't knowledgeable on the subject of RCS. eventually I was transferred to a "Tech Specialist" that created a trouble ticket. a second call to see If I could get a knowledgeable customer service rep and I was referred to Apple suspecting it was a software problem. Apple refers me back to T-mobile stating that they don't have control over the RCS working on the network and that is the issue of T-Mobile.
attempt 3 with T-Mobile consisted of deleting my E-SIM and downloading a new one, which did not fix the RCS unavailability fiasco. I was suggested that I do a factory reset or a settings reset but at this point I don't think this the problem. Has anyone experienced this problem? if so have you resolved it? whad did you do? if it is all about IMS allowing RCS, how did you fix that? thanks in advance.
I solved it!!!! I've gotten rcs to work on my iPhone 16 pro. Go to cellular turn off your e sim or physically remove it. Wait 10 minutes. Restart device. Then go turn it back on.
Did u do “turn on this line” or delete e sim do turn on this line
syaoran wrote:fuzzy wrote:IMS is under carrier version which is under SIM or ESIM. Apple said they don't have control over RCS when it comes to that. I just got off the phone with a T-Mobile rep about the status of getting this fixed and they said the same thing; that is not Apple's control but T-Mobile.
Support from just about any company will say whatever to get you off of the phone. With it working on other Apple devices and RCS has been working for Android users for 2+ years now on all of the major US carriers. It's more than likely your device or something on Apple's end. T-Mobile has absolutely no control over what flows through iMessage or how iMessage works because iMessage uses your data to directly connect to Apple's servers. Have you tried performing a Network Reset on your device to see if that resolves it for you?
T-Mobile has control over whether RCS is supported or not. Not apple. All apple did was implement the feature on iOS 18. After that it is the carrier's territory in the matter. That's why in other carriers they do not support RCS will not have it on a device that is ready for RCS. So once again it's not iMessage as this isn't an iMessage feature but a messaging feature dependent on the carrier. This is what the tech rep told me and publication about RCS says the same thing. Lastly all trouble shooting methods were done with no successful fix.
