When I try to send text messages to my son and/or his wife, I immediately receive the message that Message Blocking is active. But when I look at the list of phone numbers that I HAVE blocked from texts, phone or FaceTime, their numbers do not appear. This only occurred after I purchased the new iPhone13. Previous to that I have had no issue in sending texts to them. I am able to send texts to my other contacts. The only unique thing about my son and daughter-in-law is that their phone numbers are in area code 630 while their sisters are in area code 616.

I had this issue for a year so far. Tried everything and got a temporary fix at the T-Mobile store.today I figured out how to do it on my end, you can try: I logged into my T-Mobile account and went to message blocking at turned it off.hope you get a fix for yours. I got an esim for my business number added to my personal phone number and I was having issues with my business number and it was effecting my clients. they literally thought I blocked them, that's a fun conversation to have.im definitely not happy with tmobiles lack of help in this issue.

I was informed today by T-Mobile text support that T-Mobile and Apple are blocking my outgoing texts. Only outgoing texts to android devices. I was told that is in effect until 4 August. WTF?!? I too recently purchased the iPhone 13Pro to take advantage of 5G. Little did I know it would lead to my being blocked. The catch is my texts go to Apple devices but not android devices. However, if I send a picture my texts go through. I'm not a happy customer.

Go to your T mobile profile. Select block calls and messas. Select the number associate. Turn off block chargeable text and pictures.

Make sure that you're using the right phone number or email address. If necessary, delete the contact entirely from your phone, and re-add them as a new contact with the proper phone number (including the area code). Go to Settings > Messages > Blockedand make sure that they're not on your block list. Second thing k would try to to check message settings make sure imessage is active and under send and receive you have the correct number and email logged in to imessage. Third step is to reset network settings if this doesnt work make sure scamshield doesnt have them blocked if you have that app.

Thanks for the reply. I tried all the things you suggested including deleting the contacts and re-entering. I'm able to send text messages to my other contacts, including to my grandson who has a phone number with the same 630 area code as his father and mother. The only thing I can think to do is to clear out ALL of the Blocked numbers on my phone but that seems a bit drastic.

Message Blocking activated but I can't undo it

MarcL425
Newbie Caller
Hace 2 meses
Was having the same issue. Turned out to be the scam blocking feature that I turned on weeks before. Luckily I came across Studmuffin00's comment. It fixed my issue.

The fix!
Go to T-mobiles app “T-Life”.

Go to Manage (its an option on the bottom right dock)

Under ‘People’ select your device. (should have your name listed)

Scroll to Status. Select Scam block>then block messages>and disable (turn off) blocking chargeable texts and picture messages
Allie_ginn
Network Novice
Hace 2 meses
If this happens to you it can also be due to the fact your phone bill is shut off. Check it pls
D_Max
Newbie Caller
Hace 3 meses
alm49er wrote:

When I try to send text messages to my son and/or his wife, I immediately receive the message that Message Blocking is active. But when I look at the list of phone numbers that I HAVE blocked from texts, phone or FaceTime, their numbers do no appear. This only occurred after I purchased the new iPhone13. Previous to that I have had no issue in sending texts to them. I am able to send texts to my other contacts. The only unique thing about my son and daughter-in-law is that their phone numbers are in area code 630 while their sisters are in area code 616.

I'm a new 3 month Network Pass customer and have been having this issue with all texts being blocked if the texts are going to an android user. I just got off the phone with T-Mobiles Network pass customer service ( 888-437-1209 twice…the first customer service rep said if I have my settings correctly set up my texts should work. The second customer service representative said texts from an iPhone user to an Android are blocked (she couldn't intelligently explain why) I feel like she didn't know how to fix the issue so that (T-Mobile blocks these messages on purpose) I highly doubt T-Mobile has blocked messages from iPhones to all Androids on purpose. From what I've read this seems to be a known issue with post paid customers (and I mentioned this to the Network Pass customer service this and they pretended not to hear me) sooooo just an FYI for anyone wanting to try T-Mobile Network pass!
studmuffin00
Newbie Caller
Hace 3 meses
Figured it out!!

SO i remember a night of playing with my settings I thought I was being clever enabling (turning on) scam blocking but more specifically blocking chargeable texts and picture messages… took awhile for me to notice since I am an apple user that this blocked friends and family using android. . .

The fix!
Go to T-mobiles app “T-Life”.

Go to Manage (its an option on the bottom right dock)

Under ‘People’ select your device. (should have your name listed)

Scroll to Status. Select Scam block>then block messages>and disable (turn off) blocking chargeable texts and picture messages
Viola! Hope this helps.
Donna2024
Newbie Caller
Hace 4 meses
Yes what Evansdominique and Haditadedios said.
worked instantly
Haditadedios
Newbie Caller
Hace 6 meses
Yes what Evansdominique said.
worked instantly
Evansdominique
Newbie Caller
Hace 7 meses
Go to your T mobile profile.
Select block calls and messas.
Select the number associate.
Turn off block chargeable text and pictures.
alexarledge
Network Novice
Hace 11 meses
This is what happens when I do not pay my phone bill.
lisajuly
Network Novice
Hace 2 años
same problem. finally went to tmobile account. found that when i was looking at esim cards i had gone to my settings and blocked messages. check settings “Block calls and messages” and turn off. worked for me.
Vgred
Network Novice
Hace 2 años
Recently a friend switched from Verizon to Tmobile, with an iPhone 13. While iMessages worked from the date of Tmobile service, SMS did initially too.
Then one week later any SMS from or to a non-iPhone (i.e. Android) would show this error on the SMS sender’s device "Free Msg: Receiver 1########## unable to receive message - Message Blocking is active."
Fix: call Tmobile Customer Service - Tech Support, have tech support direct user to use another phone for the voice call (not the problem iPhone). The iphone will need to have the airplane mode activated, reset network settings, restart iphone. Meanwhile the Tmobile tech will "reprovision" the user's cellular account.
After reprovision, restarting of phone, disable air plane mode and test SMS to/from Android users. You can go to the phone settings and disable iMessage temporarily to make sure the test of SMS is valid.