Forum Discussion
Message Blocking activated but I can't undo it
When I try to send text messages to my son and/or his wife, I immediately receive the message that Message Blocking is active. But when I look at the list of phone numbers that I HAVE blocked from t...
Recently a friend switched from Verizon to Tmobile, with an iPhone 13. While iMessages worked from the date of Tmobile service, SMS did initially too.
Then one week later any SMS from or to a non-iPhone (i.e. Android) would show this error on the SMS sender’s device "Free Msg: Receiver 1########## unable to receive message - Message Blocking is active."
Fix: call Tmobile Customer Service - Tech Support, have tech support direct user to use another phone for the voice call (not the problem iPhone). The iphone will need to have the airplane mode activated, reset network settings, restart iphone. Meanwhile the Tmobile tech will "reprovision" the user's cellular account.
After reprovision, restarting of phone, disable air plane mode and test SMS to/from Android users. You can go to the phone settings and disable iMessage temporarily to make sure the test of SMS is valid.
