Forum Discussion
iPhone App Looping Issue
For the past two months, I have been unable to log into the T-Mobile app on my 12 Pro Max. When I launch the app, it will show me the landing page, with my current bill and such, but if I try to go d...
I have an iPhone 11. I have had nothing but issues with the app. Either I cant view my full account history- bills - any account changes - because they either give me an error or the page is blank!!
I cant even get T-Mobile to send out invoices from June - July 2023. The app gives an error message for this billing cycle.
I find it strange since this is the billing cycle where I my plan was changed wohltut my consent- and I’m the only authorized user on the account.
I was told that was because of the “old data system” that gives authority to all members on the account to male authorized changes????
if this was the case, why didn’t T-Mobile notify all account owners that anyone under the account can now make changes without prior authorization from the. primary account holder - account owner?
IMO this is just unacceptable and unprofessional .
