Forum Discussion
PDP authentication failure
HI y'all For the past few days I can't connect to data at all and get pop-up saying "PDP authentication failure" On my iPhone4. I can still call and do sms. I have North America plan and in ...
Thanks for posting @piperoni!
Gotta hand it to you, you've covered a lot of the bases needed to fix this yourself. Sorry calling hasn't fixed this but have you given our T-Force team a try? You can reach them on our Community-2153 page using social media. A trouble ticket may be needed now if this issue still continues and they can help file that for you.
Hi Mike, thanks for the advise and sorry that reply was kinda late,, I didn't get notification here..
I swapped the sim with other phone, called once, and tried to use data as you mentioned.
See if engineer can figure out something new knowing it's not the phone issue.
I wish this was just a phone issue then I can buy new phone, but seems it's not the case.
I have no data since November whenever I'm in Canada. Whenever I'm in US nothing wrong with it.
I'm guessing there's a glitch in my account that it is still associated with previous pay as you go account.
