Forum Discussion
Service Contract Device Protection Plan vs 360?
I couldn't find anywhere online what exactly the Service Contract Device Protection Plan or NY Premium Warranty Tier 5 TE covers; so I called T-Mobile customer service. They tell me the plan covers a...
Hey there. The device protection and P360 features can be a bit confusing and it is good to know exactly what they cover so you know what you’re paying for.
To clarify, both features cover accidental damage, loss, and theft. They also both cover mechanical breakdown and screen repairs.
P360 adds more to the mix with JUMP!, McAfee® Security, and Unlimited broken or defective screen protector replacements.
We have a full list of what is included and answers to many other questions on our Support page for Device protection and P360.
Nobody? How am I supposed to figure this out when customer service says the opposite of tmobile’s online info...
