Forum Discussion
VOICEMAIL NOT WORKING, MESSAGES GETTING DELETED WITHIN MINUTES
My voicemail stopped working out of the blue. At first, it wouldn't pick up and it would ring and ring or give a busy signal. When I called T-mobile, they got the same error and recommended we delete...
Sssmom wrote:Its been 3 weeks since I last received a voicemail either thru message or text. We have called and called spoken to different techs been on the phone for three hours with them. Gone to a local tmobile, tried new phones and downloaded visual voicemails and nothing works. No one seems to help. We need voicemails as this is an emergency based phone. How do we get the voicemails to start again. We have called and it keeps saying no voicemails in your inbox and we leave a bunch of them. Help!!! We may jump to another carrier
the highlighted above points right at the issue being on the TMO side and not the device or sim card side of things. this is something they must fix internally on the TMO side.
you might opt to contact TMO through one of their social media platforms like Facebook or Twitter..lands you with tier 2 support instead of the call in tier 1 support agents.
