Forum Discussion

andyboy57's avatar
andyboy57
Network Novice
Hace 5 meses

best time to cancel cell service

my current billing cycle runs from June 12 - july 12.  I have had problems cancelling my T-Mobile service before but wondered what the community has to say?  TIA

  • syaoran's avatar
    syaoran
    Transmission Titan

    Do you want to port out or cancel without keeping your number?  You should be able to cancel on your my.T-Mobile.com account.  If you want to port your number.  Do so a week before your billing cycle ends.  After your number is fully ported, which shouldn't take more than a few days.  Call in to cancel your account.