Forum Discussion
Fraudulent Outgoing International Calls from U.S.
On my current 4/2/23 T-Mobile bill, there are THREE outgoing calls from 3/14/23 to Malaysia (10:46, 10:47, & 10:58 am). These calls were allegedly made FROM my 82 Y/O mom's iPhone (in the U.S.) and she doesn't know anyone in Malaysia. Having seen other complaints on this Community forum website, I am wondering if this is an ongoing fraud/spoofing issue that is a direct result of the recent T-Mobile data breach, or some type of phishing scam and U.S. T-Mobile customers are being targeted? I have asked my mom to review her iPhone's "Recent" calls list (outgoing) on this date for ANY proof we can present to T-Mobile to support our claim. I think at this point, a class action law suit maybe necessary.
I just had three phone calls that were charged that were supposedly outgoing Wi-Fi calls made within 10 minutes of each other. All the calls were to the same phone number in Belgium. I never make international phone calls! I scrolled down through all my outgoing calls from that date in May and nothing was accidentally made on my end. I find this very Suspicious and somehow my phone was either breached or T-Mobile system is breached. However, the charges were only $42.53, T-Mobile customer service was so kind to remove those charges from my bill and turn off any international calling. I don't even know why I would have International Calling on, seeing I never make any calls overseas. Thanks T-Mobile for trusting that I did not make those calls!
I agree with this concern about fraudulent international phone calls. We just had the same with 2 calls made to the UK - a total of 34 minutes for $102!!!! The only thing Tmobile would offer is a 50% adjustment for fraudulent charges. That's ridiculous!
I would check her phone for any outbound calls starting with 60.
I’ve never, personally, seen billing errors like this.
