Forum Discussion
I need help with my account
I had an unfortunate event occur and I do not know what to do, the light company pulled a double payment out of my account and has caused alot of issues with myself and I was trying to set up an arrangement but it selected the wrong dates also my phone has broken and I am working on trying to buy another one but right now I have limited access to it as it turns off periodically, please is there any way to reset my arrangement as I will not get this situated till the 15th which is friday please let me know.
you’ll need to contact TMO to get assistance with this.
you can call in but the preferred method would be to contact them through either Facebook or Twitter since you start with tier 2 support instead of the call in tier 1 support agents.
