Forum Discussion
Precio Fijo
On the Magenta 55+ it says taxes and fees are included in the price $70 (with auto pay) and is locked in for life. I just got a text saying my price is going up $5/month per phone. What happened to ...
desertangel wrote:
rigatoni wrote:
Everyone should open up a complaint with the FCC. It will take 5 minutes or less.
Do you have the link to FCC complaint option?
TBH, if you have a 'price lock' , and it is not being honored by T-Mobile reps, start with filing a BBB complaint or FCC/PUC. "Plan is retired" doesn't mean anything.
https://www.t-mobile.com/cell-phone-plans/price-lock-faqs
TBH, the ‘price lock’ also doesn’t mean anything..
Para demostrarte que hablamos en serio, si hacemos un cambio de precio y decides irte, simplemente avísanos dentro de los 60 días y cubriremos el costo de tus cargos de servicio recurrentes de tu mes final.
Basically they're telling you "We're serious … but not really". We'll just cover your last 2 months of 'recurring charges' (monthly service), and port/cancel you. You'll still be on the hook if you have a device payment.
