Forum Discussion
Precio Fijo
On the Magenta 55+ it says taxes and fees are included in the price $70 (with auto pay) and is locked in for life. I just got a text saying my price is going up $5/month per phone. What happened to ...
desertangel wrote:
rigatoni wrote:
Everyone should open up a complaint with the FCC. It will take 5 minutes or less.
Do you have the link to FCC complaint option?
judy17 wrote:So, I just received a text. My Magenta Unlimited 55 price lock guarantee is not being honored. I was told by a representative the plan featues would not change, but the price now can; I was also told my plan is retired when I said it was now discontinued. (I am not sure why that word was being used.) Additionally, the page that lists all the information about the Magenta Unlimited 55 plan features is no longer available on the website. I asked a service representative to email or text me a copy of the features of the plan so I can comparison shop with other plans, both in and out of the TMobile sphere, but she said she could not send it; she could only talk to me about it. I am realizing a $12 increase which equates to a 15% hike. I am feeling duped. I found multiple articles on the internet talking about the price lock guarantee on the Magenta Unlimited 55 plan. Way to support your senior customers, TMobile!
Sure seems like a bait and switch. Recruit us with a price guarantee, then increase prices! Shameful
