Forum Discussion
Precio Fijo
On the Magenta 55+ it says taxes and fees are included in the price $70 (with auto pay) and is locked in for life. I just got a text saying my price is going up $5/month per phone. What happened to ...
desertangel wrote:
rigatoni wrote:
Everyone should open up a complaint with the FCC. It will take 5 minutes or less.
Do you have the link to FCC complaint option?
ckimber wrote:not that this will help but its couple of the Executives
Jon Freier
Presidente del grupo del consumidor
jon.freier@t-mobile.com <jon.freier@t-mobile.com>
O
Pedro Montalvo
Sr. Specialist, Executive Response, Team CEO
Direct 425.403.1503 | Pedro.Montalvo@T-Mobile.com
Just as a note … the emails (including jon.freier@t-mobile.com) and in the past neville.ray, john.legere are all handled by a ‘team’ = part of the ‘Executive Response Team’ formerly ‘Office of Executive Management’.
I've spoken with dozens over the past 10 years. Generally they're useful to get your out of contract/T-Mobile, but that's about it. Whatever they will tell you over the phone might not be what they give in writing either.
