Forum Discussion
Precio Fijo
On the Magenta 55+ it says taxes and fees are included in the price $70 (with auto pay) and is locked in for life. I just got a text saying my price is going up $5/month per phone. What happened to my price lock GUARANTEE? You can charge more to new customers, but do not change the terms of our contract!! Eventually we will age out….
desertangel wrote:
rigatoni wrote:
Everyone should open up a complaint with the FCC. It will take 5 minutes or less.
Do you have the link to FCC complaint option?
- buzz678Roaming Rookie
I just received a text message that t-mobile is increasing the rate of my cell phone plan.... T-mobile has eliminated the autopay discount for credit cards... t-mobile has exposed my personal information via a data breach.... Time to shop for a new cell phone carrier
- HudsonRoaming Rookie
So forever / will never go up only means until you decide to raise the rates? It was your slogan and promise…
- mikey666Network Novice
I would like to know this, too. Same question about cellular iPads attached to phone plans.
- buzz678Roaming Rookie
I just received a text message that t-mobile is increasing the rate of my cell phone plan.... T-mobile has eliminated the autopay discount for credit cards... t-mobile has exposed my personal information via a data breach.... Time to shop for a new cell phone carrier
- rigatoniRoaming Rookie
Everyone should open up a complaint with the FCC. It will take 5 minutes or less.
- rigatoniRoaming Rookie
Allessio wrote:
Are they offering a less expensive plan for seniors?
NO. But they are trying to get you to switch to a new senior plan with no additional benefits except to maybe save you a buck or two on taxes, BUT this is sneaky and don't do it because the taxes and 'fees' are NOT included and they can go up anytime which gives them the ability to increase the price anytime they want. DON'T DO IT!
On my current plan, taxes and fees are included.
- NYJackTransmission Trainee
My message said $5 per line and I have 4 lines: 2 phones, a watch & home internet. Whatever happened to price lock? My bill will be going up $40? I will be looking elsewhere for service. For one thing, and especially with all the trouble I've had lately with my 5G home internet along with Comcast coming out with a new internet service they are calling NOW for $30/month including taxes, fees and gateway making them less expensive than T-Mobile and more stable that will likely be my first change. That alone will save me $15/month (I pay $40 for the internet which will soon be $45). I'm still paying off phones and a watch but will look elsewhere as soon as those are done. T-Mobile has become just like all the others. Loyalty is a one way street with them.
- rigatoniRoaming Rookie
Count me in on this ONE! Our pricIng was supposed to be guaranteed for LIFE on the ONE Plan Unlimited 55. This is not right. I smell a class action lawsuit. CEO dumped a bunch of stock yesterday ahead of the news. This is what happens when a small company gets huge and "corporate". Don't make promises that you can't keep, T-Mobile. Corporate greed runs amok here too!
- DaveTNewbie Caller
Time for a class action lawsuit!
- DaveTNewbie Caller
ime to start shopping for another provider! First they charge me another $5 per line because I won't give them access to my bank account or debit card account! With the poor security they have and the number of breaches over the years I was not about to give them access to my bank accounts. Now they want to increase the monthly rate even though I was told the rate was locked! Time to look elsewhere!
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