Precio Fijo

Just filed a complaint with the FCC, and I reccomend everyone does the same thing. Consumer Complaints FCC

I have also received this disgusting Text from T-Mobile. 

I am on ONE Plan Unlimited 55, which was supposed to be a “Price Lock” also.

I have attempted to get into my “Account Details” to compare prices and features and keep getting “We Got Our Wires Crossed’ error message.

It looks like T-Mobile has locked folks out of their accounts so that they cannot change or cancel services.

I love that they're increasing the prices yet. Their service has gotten so bad that you can't use it in my area. I have to have a cell phone repeater in my house and use Wi-Fi calling at all my friends. I used to get reception on my way to work now I have a 7 mile stretch with no coverage whatsoever, this company sucks! Service has gotten worse ever since they claim to have switched to 5G yet I see the towers that were theirs have all been taken down in my area. Hence the reason why service is getting worse can't wait to switch to Verizon this fall. I don't care I pay five times the amount I'll never come back to T-Mobile.

Sadly, there are no good/honest carriers out there.  I've used all of the national ones (Nextel, Verizon, Sprint, AT&T, T-Mobile).  They have lawyers, bean counters, analysts and sales spend months prepping for this stuff.

TBH, T-Mobile's "Uncarrier" status has become more of that of a typical carrier.  Even their "Office of Executive Management" team is typically difficult to deal with.

If I recall … John Legere had made statements in the past stating that there was the ‘Uncarrier promise’ to not raise plan prices.

I’m not surprised that Mike Sievert cashed out $6.5 million worth of shares (10%) this week.

Raising prices, eliminating many of the price advantages that were used to get customers in the first place … like autopay.  Ironically .. AT&T just had a large data breach as well.

Is there some “small print’ in our contracts that allows them to do this?? Or is it just out and out promise busting?

I just received a text message that t-mobile is increasing the rate of my cell phone plan.... T-mobile has eliminated the autopay discount for credit cards... t-mobile has exposed my personal information via a data breach.... Time to shop for a new cell phone carrier

So forever / will never go up only means until you decide to change your prices.  Your slogan and promise…

I have 4 lines at $5 increase each plus 2 devises at $2 each. Went up $24. That's a significant increase for  " price will never go up" 

This is quite simply a breach of contract. Can you say "class action lawsuit"? I intend to pursue my legal remedies!

Signed up in 2017 for the 55-plus plan that was billed as guaranteed for life. Called customer service today and, as expected, got stonewalled by a poor girl making minimum wage to take complaints from grouchy old men like me. (I was polite.) Class action lawsuit would go nowhere. The only recourse is to change carriers, which I will do if I find a better deal.