This is BS

GeminiDragon wrote:

This is BS that TMobile took away charging the account for third party apps. I constantly play Hogwarts on my cell phone and now I can't purchase items in the game and have it billed to tmobile to pay for it on my next bill. I'm on disability and by the time I pay all my bills and get things for my daughter like doctors appt and food and clothes my money is gone. So charging it to my bill with a cap of 50 or 100 dollars I think it was to be added to my bill let me play the game and pay it on my bill the next time my bill came out... and they just removed that feature with no explanation or warning... I had to do a deep dive on the website to find out and it wasn't even on the website I had to find out on a forum page... this is ridiculous and should be reinstated immediately! 

I'm 100% behind you! My situation is similar, but mainly, why did they just stop? My old stuff is grandfathered in. I liked the choice of having all of my smaller bills for my phone, come on my phone bill, all in one!

Now I have to worry about little charges coming out for Peacock & Hulu. I'm sure there are others, but they're small & it helped me VERY MUCH to have them lumped ALL IN ONE BILL. WHY CHANGE IT FOR US WHO'VE BEEN EXCELLENT CUSTOMERS FOR YEARS AFTER SPRINT WAS BOUGHT? I've paid my bill in advance EVERY MONTH.

I WANT THE 3RD PARTY BILLING BACK OR I MIGHT POSSIBLY SWITCH TO SPECTRUM! I really would rather stay with T-Mobile, but this REALLY made me mad. Plus without notice? Even the T-Mobile reps DIDN'T KNOW & STILL DON'T KNOW T-MOBILE DROPPED US GOOD CUSTOMERS FROM THE GOOGLE PLAY BILLING!

Literally yesterday, the lady told me to call Google bc it had to be them bc T-Mobile obviously still bills 3rd party, as we can see on my bill but those were grandfathered in. I dropped Peacock bc of the rise in cost, then realized I couldn't get my shows without the paid plan, on AUGUST 29, so I put it back on...but charging it to my phone number wasn't an option!

PLEASE FIX THIS, EVEN IF ONLY FOR THE CUSTOMERS WHO ARE IN GOOD STANDING! I AM PI**ED OFF BIG-TIME! I didn't realize how much I appreciated that feature that it would make me consider switching to another carrier! CHANGE IT BACK, PLEASE, ASAP!

THEY STOPPED IT ON AUGUST 29TH, 2024 WITHOUT NOTICE & NOW, apparently the only carrier who has direct billing, is US Cellular, which I cannot use in my area. THERE'S NO REASON TO NOT DO IT BC OBVIOUSLY I'M NOT THE ONLY ONE WHO IS VERY, VERY, VERY AGGRAVATED WITH T-MOBILE RIGHT NOW! 

THANK YOU, 

my phone bill