Forum Discussion
Why are we being penailzed for paying with a credit card?
T-Mobile already took away the $5 discount that I had for auto-pay, and now will add a $10 penalty if I do not give them a debit card or bank account!!! This is daylight robbery and I am very disappointed in these tactics. I have been with T-mobile since 2006, now I will probably have to change providers. The $10 increase is more than any credit card company charges fees for processing a transaction. Really T-Mobile???
Why in the world would anyone trust TMobile with their banking information? Their database has been breached twice in the last four months and a half dozen other times in the last five years. Another tone deaf response from our corporate overlords. Enjoy the incoming lawsuits.
Sorry but I can't show that kind of info because it's a part of my bill which I can't show... We are on the 55+ plan. That may have something to do with the auto pay discount... I'm just guessing
Lord McSquash wrote:
This doesn't sound right. Can I see proof? I recently bought a phone for my son. I'm paying on my Apple Card to getting 3%. It's an Apple/T-Mobile promo.
This doesn't sound right. Can I see proof? I recently bought a phone for my son. I'm paying on my Apple Card to getting 3%. It's an Apple/T-Mobile promo.
It's a $20 discount per line on my bill. You guys do the math. That's $60 that my family is saving. In order to get that discount from your bill they are forcing customers to use debit or bank. Pretty sure they are not losing as much money as the customers will be from their stupid stunt...
Don't ever give companies like this your bank account or debit card number. They have too many data breaches and are not capable of securing their networks properly. Paying by CC is ok since you can stop the card and limit the damage. To stay with T-Mobile, just cancel your autopay since you won't be getting a discount anyway. Then have them send you a paper bill and you will have the option of paying by check (most expensive for T-Mobile), paying by your bank's bill pay (next most expensive for T-Mobile), or by logging into your T-mobile account and paying by CC (still expensive for T-Mobile). In this way, T-Mobile won't be realizing cost reductions on the backs of their customers.
Tmobile gets hit for a surcharge everytime they run a credit card. Usually 6% so it may not be worth it.
