Forum Discussion

tangoon5's avatar
tangoon5
Newbie Caller
Hace 2 años

Final Bil

I discountinued T-mobile service this February and moved abroad, but I received the bill with outstanding balance of $117.36. I spoke to an agent over a month ago and she noticed the balance and mentioned that the amount will be transferred to my bank account provided. The balance was never transferred, and I called again on June 6th. The agent was not able to locate the balance now and kept on asking for my PIN. I no longer have T-mobile phone number and my past PIN would not work. 

Please let me know how I could receive this payment you owe me. 

My email address is tangoon5@gmail.com 

 

 

  • Thank you. I did find way to call for free, but still had to wait over 30 min. last night. It's so stressful to communicate with T-mobile. Nuevamente, gracias.

  • gramps28's avatar
    gramps28
    Router Royalty

    If you still have a Tmobile phone you may be able to use the international for free.

     

  • Thank you for letting me know. Calling international is costly and there is no way for me to email to T-mobile. 

  • gramps28's avatar
    gramps28
    Router Royalty

    This is basically a public user to user forum with some tmobile moderation that don't have account access so I suggest removing your personal information from this post.