Forum Discussion

Trying2payBill's avatar
Trying2payBill
Newbie Caller
2 years ago

I can't pay my final bill

Hola,

I ported all my lines to a new carrier and am trying to pay my final bill.  I can no longer log into the online website to pay my bill.  I have also tried paying as a guest and as the tmobile website suggests and it glitches out.  I have also tried calling Tmobile and have been on hold 30 minutes and still haven't spoken to a live person!!!! So frustrating and confirms I made the right choice leaving Tmobile after SEVENTEEN YEARS as a customer!  

How do I pay my final bill! NOTHING WORKS

facturación
Servicio al Cliente
  • drnewcomb's avatar
    drnewcomb
    3 years ago

    I’d suggest that you have some backup plan. Google Voice over WiFi would be a candidate.

2 Replies

Ver por
  • syaoran's avatar
    syaoran
    Transmission Titan
    2 years ago
    Copiar enlaceReportar

    You could try visiting your local T-Mobile Store to see if they can pull up your final bill so you can pay it on the spot.

  • gramps28's avatar
    gramps28
    Router Royalty
    2 years ago
    Copiar enlaceReportar

    You're going to need to send the payment in by mail or try calling to make the payment , once you port out you lose access to your account and Verizon does the same thing.

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Hola,

I ported all my lines to a new carrier and am trying to pay my final bill.  I can no longer log into the online website to pay my bill.  I have also tried paying as a guest and as the tmobile website suggests and it glitches out.  I have also tried calling Tmobile and have been on hold 30 minutes and still haven't spoken to a live person!!!! So frustrating and confirms I made the right choice leaving Tmobile after SEVENTEEN YEARS as a customer!  

How do I pay my final bill! NOTHING WORKS

","body@stringLength":"543","rawBody":"

Hola,

I ported all my lines to a new carrier and am trying to pay my final bill.  I can no longer log into the online website to pay my bill.  I have also tried paying as a guest and as the tmobile website suggests and it glitches out.  I have also tried calling Tmobile and have been on hold 30 minutes and still haven't spoken to a live person!!!! So frustrating and confirms I made the right choice leaving Tmobile after SEVENTEEN YEARS as a customer!  

How do I pay my final bill! NOTHING WORKS

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You could try visiting your local T-Mobile Store to see if they can pull up your final bill so you can pay it on the spot.

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You're going to need to send the payment in by mail or try calling to make the payment , once you port out you lose access to your account and Verizon does the same thing.

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