Forum Discussion
How to escalate a complaint
I received a text from T-mobile. They said I could buy 2 I phones get $700 off one, and receive a free line. I called T-mobile, they checked my account and said yes you definitely qualify. I the...
contact TMO through either Facebook or Twitter..this will start you with tier 2 support over the call in tier 1 support agents.
I honestly think this is the official complaint forum that T-Mobile probably won't ever read 😂. I don't even know what to do at this point . I had ok service for the first 30 days & finally on the 32nd day I got my bill & it was $100 more than promised . After 4 phone calls & 8 different reps I was able to resolve my issue. It wasn't until the 30 day return policy was up that they started with the BS but hope all works out for those stuck for the next 23 months 😑
