Forum Discussion

nskmda's avatar
nskmda
Roaming Rookie
Hace 11 meses

Money transfer lost?

I made a transfer from my bank account.

I have a proof of payment.

It was made on Dec 22nd (my billing period starts on 26th).

On 25th I still didn’t c the balance so I had to make a 1-time payment.

On 27th I still don’t c the balance.

¿Qué pasa?

Is there an email to send my ‘proof of payment’ from my bank to TM?

  • gramps28's avatar
    gramps28
    Router Royalty

    Tmobile doesn't offer support through email. You can try using messenger on one of Tmobile's social media accounts like Facebook or Twitter.