Forum Discussion
over charging - not what I was promises online and I have a copy of the "chat"
I am being charged much more than I was quoted . I have a hard copy of the "chat" and I was quoted a price that included all fees and taxes . Yet my bill is higher than that and they also said they w...
Is this your first bill? Usually the first bill is never the plan price.
I too have been overcharged by T-Mobile. I was a Sprint Customer and I have always had the Unlimited Plan. I have 4 Voice lines which should be included in my plan. T-Mobile has been charging me for 2 of the 4 lines. I have screenshots and a video of the Cost Detail T-Mobile page that indicates that all of my lines should be included in the plan. Yet T-Mobile is charging me additional fees for 2 of my 4 lines. I HAVE THE PROOF REGARDING MY PLAN which include screenshots and videos.
In addition, T-Mobile claims that I am eligible for Legacy Discounts, however they can remove these discounts at their discretion without any notice to customers so this is why my bill fluctuates even though I have an UNLIMITED PLAN!!!
