Forum Discussion
over charging - not what I was promises online and I have a copy of the "chat"
I am being charged much more than I was quoted . I have a hard copy of the "chat" and I was quoted a price that included all fees and taxes . Yet my bill is higher than that and they also said they w...
Is this your first bill? Usually the first bill is never the plan price.
I too have been overcharged and lied to since joining in January. T-Mobile made promises, in writing, and then took away the "phone on us" promotion the next month. I really want to get out of the T-Mobile merry go round but customer service will not tell me who to contact. I also want to return the phone, but after 3 months, what would be the options? I too will contact the fcc and hope eventually, T-Mobile will be held accountable. It's very frustrating.
